Privacy Policy

Last Updated: October 15, 2024

At TDX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading platform, website, mobile application, and related services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Date of birth and national ID number (for account verification)
• Financial information (e.g., bank account details for transactions)
• Profile information (e.g., trading experience, risk tolerance)

1.2 Usage Data

We automatically collect certain information about your device and how you interact with our platform, including:

• IP address and device identifiers
• Browser type and operating system
• Pages viewed and actions taken on our platform
• Time spent on the platform and frequency of use

1.3 Trading Data

We collect data related to your trading activities, including:

• Trading history and patterns
• Interaction with AI-generated suggestions
• Paper trading activities
• Participation in mentorship programs and live courses

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and improving our AI-powered trading services
• Personalizing your experience and tailoring AI suggestions
• Processing transactions and managing your account
• Communicating with you about our services, updates, and promotional offers
• Analyzing user behavior to enhance our AI algorithms and platform features
• Complying with legal and regulatory requirements

3. Data Sharing and Disclosure

We may share your information with:

• Service providers and partners who assist in operating our platform
• Regulatory authorities, law enforcement agencies, or government bodies when required by law
• Other users, limited to information you choose to make public on our platform (e.g., mentor profiles)

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your information
• Requesting deletion of your data
• Opting out of certain data collection or use
• Data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

6. AI and Automated Decision-Making

Our platform uses artificial intelligence and automated decision-making processes to provide trading suggestions and personalized content. You have the right to:

• Obtain information about the logic involved in automated decision-making
• Request human intervention in the decision-making process
• Contest decisions made solely by automated means

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store certain information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

TDX
Office 1503, Al Saqr Business Tower
Sheikh Zayed Road
Dubai, United Arab Emirates
Tel: +971 4 123 4567
Email: [email protected]